STAY SAFE

Protect Maine

We appreciate your trust in us to safely accommodate you during your stay at the Anchorage by the Sea.  We have developed enhanced safety guidelines based on the CDC and American Hotel & Lodging Association “SafeStay”program which will help create a safe, healthy vacation for you and a healthy work environment for our staff.

Knowledgeable Advice: 

The CDC and Maine’s DECD (Department of Economic and Community Development) have become our go to resources and we will continue to follow their guidelines in the days ahead.

Cleanliness:

We are going above and beyond to keep everyone safe. In addition to our high standards of cleaning (awarded AAA inspectors best of Housekeeping 2020), your room has been thoroughly sanitized.

• Installation of virus killing ultraviolet light air filtration system in public spaces. 
• Enhanced cleaning and sanitizing protocols throughout the property as well as guest rooms. 
• Removal of hard to disinfect items in guests’ rooms such as glass drinking tumblers, bolsters, and bed throws

Amenities & Services:

In place of daily housekeeping, for stays less than 7 nights we will provide daily towel replacement, trash removal and additional amenity service.  Full cleaning available occasionally on request. Stays of 7 nights or longer will be provided full housekeeping service once per week or on occasional request. Our indoor pool and outdoor hot tubs are open but at limited capacity.

Food & Beverage:

Surfpoint will operate with reduced indoor dining. Full take away menu will be available for in house guests. Upstairs 360 will close on 10/25/20 for the season.

Safety:

• Providing automatic hand sanitizer stations throughout the property.
• Installation of plexiglass partitions at front desk & restaurant counters. Rearrange physical layout to ensure appropriate social distancing in our lobby, restaurant and throughout the property.
• Requiring daily staff health checklist and wearing of masks & other PPE in public areas. Mandating that staff stay home if they feel ill. Requiring all staff wash or sanitize hands frequently
• Reducing number of available guest rooms to maintain a safer maximum hotel occupancy.

Reservations, Check-in, & Check-out:

• Reduced cancellation & minimum stay policies for more flexibility 
• Minimal contact & expedited check-in, express check-out. Leave your keys in your room, we will email or mail you a final folio.

Although your visit to the Anchorage by the Sea may feel different from past years, we hope to provide you with an atmosphere of wellbeing where you can relax and enjoy the benefits of the fresh sea air and the beauty of the Anchorage grounds.